Auto Insurance Assistance

Contact Auto Insurance Assistance

Thank you for your interest in Auto Insurance Assistance. We are here to help connect you with licensed insurance providers who can discuss your auto insurance needs.

Before You Contact Us

Before reaching out, please take a moment to review the following important information about our service:

What to Include When Contacting Us

To help us connect you with the most appropriate insurance providers, please consider including the following information when you reach out:

• Your name and contact information (phone number and email address)
• Your location (city and state)
• Type of vehicle(s) you need to insure
• Current insurance status (new policy, renewal, switching providers)
• Any specific coverage questions or requirements you have
• Preferred method and time for a provider to contact you

Please note that providing this information helps facilitate the connection process but does not guarantee coverage or specific rates.

Response Time

We strive to respond to all inquiries promptly. Email inquiries are typically processed within one to two business days. Response times may vary based on volume and the nature of your inquiry.

Please note that Auto Insurance Assistance operates during standard business hours. Communications received outside of business hours will be processed on the next business day.

What Happens After You Contact Us

After we receive your inquiry:

1. We will review the information you provided
2. We will identify appropriate licensed insurance providers from our network based on your location and needs
3. We will share your contact information with selected providers
4. Licensed insurance providers will contact you directly to discuss coverage options
5. You will have the opportunity to work with these providers to explore available policies

You are under no obligation to purchase insurance from any provider we connect you with. All decisions regarding coverage are entirely yours to make.

Privacy Considerations

When you contact us, you will be providing personal information that will be shared with insurance providers in our network. This is necessary for the referral service to function.

We handle your personal information in accordance with our Privacy Policy. We encourage you to review this policy to understand how your information will be used and protected.

Questions About Our Service

If you have questions about how our referral service works, our business relationships, or our policies, please feel free to contact us before providing your information. We are committed to transparency and are happy to answer any questions you may have.

Concerns or Complaints

If you have concerns about your experience with our service or with any insurance provider we connected you with, please contact us at the email address listed above. We take all concerns seriously and will work to address them appropriately.

Please provide as much detail as possible about your concern, including dates, names, and a description of the issue. This will help us investigate and respond effectively.

Not a Customer Service Line

Please note that Auto Insurance Assistance provides referral services only. We cannot assist with:

• Insurance claims or claim status inquiries
• Policy changes or cancellations
• Billing or payment questions
• Coverage verification or proof of insurance
• Specific rate or quote information

For these matters, you will need to contact your insurance provider or agent directly.