Call & Partner Disclosure
This page provides important information about how Auto Insurance Assistance operates, including details about call handling, partner relationships, and compensation arrangements. Please read this information carefully before using our service.
Critical Information
Auto Insurance Assistance is a referral service, not an insurance company or insurance agent. When you contact us, you will be connected to licensed insurance providers or partner companies who can offer insurance products and services. We receive compensation from these partners for successful referrals.
Nature of Our Service
Auto Insurance Assistance operates as a consumer referral and connection service. We do not:
- Sell insurance policies directly
- Act as a licensed insurance agent or broker
- Provide insurance quotes or set rates
- Make coverage recommendations
- Handle policy servicing or claims
Our sole function is to connect consumers with licensed insurance providers who can address their insurance needs.
Partner Network and Relationships
Auto Insurance Assistance maintains business relationships with a network of licensed insurance providers and partner companies throughout the United States. These partners include:
- Independent insurance agencies licensed in one or more states
- Insurance agents representing one or multiple insurance carriers
- Insurance marketing organizations
- Other insurance referral services
All providers in our network are required to maintain appropriate state licenses to sell insurance in the jurisdictions where they operate. However, we do not guarantee the licensing status of any specific provider and recommend that consumers verify licensing independently if desired.
Compensation and Financial Relationships
Auto Insurance Assistance receives financial compensation from insurance providers and partner companies in our network. This compensation is how our business operates and allows us to provide our referral service to consumers at no direct cost.
Compensation arrangements may include, but are not limited to:
- Per-call fees paid when we transfer a consumer to a provider
- Per-lead fees paid when we share consumer contact information with a provider
- Commissions based on policies sold by providers we refer consumers to
- Flat fees or subscription arrangements with partner companies
- Revenue sharing agreements
The amount and structure of compensation may vary between different partners and may be based on factors such as call volume, lead quality, geographic location, or other business considerations.
Important: These financial relationships may influence which providers we work with and which providers we connect you to. Providers who compensate us at higher rates may receive priority placement in our referral process.
However, regardless of compensation arrangements, all providers in our network must be appropriately licensed to offer insurance products in your state.
Call Recording and Monitoring
All telephone calls with Auto Insurance Assistance and with providers in our network may be recorded, monitored, or both.
Call recording and monitoring serve several purposes:
- Quality assurance and customer service improvement
- Training for staff and partner providers
- Compliance monitoring and regulatory adherence
- Dispute resolution and record verification
- Business analytics and performance evaluation
By contacting our service or accepting a call transfer to a partner provider, you consent to call recording and monitoring. If you do not consent to recording, you should not use our telephone-based services.
Recorded calls may be retained for extended periods as required by business needs and applicable regulations. Call recordings are considered confidential business records but may be shared with partner providers, service vendors, or disclosed as required by law.
Consent to Contact
By using Auto Insurance Assistance services, you expressly consent to be contacted by us and by licensed insurance providers in our network regarding auto insurance products and services.
This consent includes contact via:
- Telephone calls (including calls to mobile phones)
- Text messages (SMS or similar technologies)
- Email messages
- Other electronic communication methods
You consent to contact even if your telephone number is registered on any Do Not Call registry. Your consent applies to Auto Insurance Assistance and all insurance providers in our network with whom we share your information.
Providers may use manual dialing, automated dialing systems, prerecorded messages, or artificial voice technologies when contacting you. Standard message and data rates from your telephone or internet service provider may apply.
Your consent remains effective until you revoke it. You may revoke consent at any time by contacting us via email at autoinsuranceassistance@outlook.com. Please note that revoking consent will prevent us from providing referral services to you. Revoking consent with us does not automatically revoke consent with providers who have already received your information; you must contact those providers directly.
Information Sharing
When you contact Auto Insurance Assistance, the personal information you provide will be shared with one or more insurance providers in our network. This sharing is essential to the referral service.
Information that may be shared includes:
- Your name, address, and contact information
- Information about vehicles you wish to insure
- Driving history information you provide
- Current insurance status and coverage preferences
- Any other information you provide during your inquiry
Once your information is shared with a provider, that provider becomes independently responsible for how they use and protect your information according to their own privacy policies and applicable law.
For more information about our data practices, please review our Privacy Policy.
No Guarantee of Coverage or Rates
Auto Insurance Assistance does not guarantee:
- That you will qualify for insurance coverage
- That you will receive any specific rate or premium
- That you will achieve any particular savings
- That any specific discounts will be available
- The terms, conditions, or availability of any insurance product
Insurance approval, rates, and coverage terms are determined solely by the insurance providers and insurance companies. These determinations are based on underwriting guidelines, state regulations, and individual risk factors that are beyond our control.
State Licensing and Regulatory Compliance
Auto insurance is regulated at the state level, and licensing requirements vary by state. The insurance providers we work with are independent businesses responsible for maintaining their own licenses and complying with state insurance regulations.
Auto Insurance Assistance operates as a referral service and is not licensed as an insurance agent or agency. We are not subject to insurance agent licensing requirements because we do not sell, solicit, or negotiate insurance contracts.
Consumers who have regulatory concerns about insurance providers should contact their state insurance department or commissioner's office.
No Provider-Client Relationship
Auto Insurance Assistance does not establish an agent-client relationship, broker-client relationship, or fiduciary relationship with consumers who use our service.
We do not represent you in dealings with insurance providers or insurance companies. We do not have a duty to recommend specific providers, products, or coverage levels. Our role is limited to facilitating connections between consumers and providers.
Limitation of Liability
Auto Insurance Assistance is not responsible for:
- The acts, omissions, or conduct of insurance providers in our network
- The quality, accuracy, or completeness of information provided by insurance providers
- Coverage decisions, rates, or terms offered by insurance providers or insurance companies
- Claim handling, policy servicing, or other actions by insurance providers
- Any disputes between consumers and insurance providers
Insurance providers in our network are independent businesses, and we do not control their operations, business practices, or compliance with applicable laws.
Marketing and Advertising Compliance
Auto Insurance Assistance is committed to compliance with applicable advertising and marketing regulations, including those specific to insurance marketing.
In our marketing materials, we do not:
- Guarantee specific savings or rates
- Make misleading statements about coverage or qualifications
- Misrepresent our relationship with insurance providers
- Falsely imply that we are an insurance company or government agency
- Use deceptive tactics to obtain consumer information
If you believe any of our marketing materials are misleading or inaccurate, please contact us so we can investigate and address the concern.
Changes to This Disclosure
We may update this disclosure from time to time to reflect changes in our business practices, partner relationships, or legal requirements. Material changes will be posted on this page with an updated effective date.
Continued use of our service after changes are posted constitutes acceptance of the updated disclosure.
Questions or Concerns
If you have questions about this disclosure or about any aspect of how our service operates, please contact us at:
Email: autoinsuranceassistance@outlook.com
We are committed to transparency and will respond to inquiries about our business practices as promptly as possible.
Effective Date: This disclosure is effective as of the date you access our website or use our services.